How to review any documents a client uploads via the Client Portal. When a client uploads a document in their Client Portal it will appear in the Mail Review Center for all workers assigned to the case and each user will receive a message notifying them of the uploaded document.
- Navigate to the Mail Review Center icon in the upper right-hand corner of your CASEpeer account.
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Select the Mail tab within the Mail Review Center.
- Use the Worker filter to filter by specific caseworkers and the Search box to search for a specific document or client.
- Locate the document that was uploaded through the Client Portal and select the drop-down arrow to the right of that document.
- Select Review.
- Once the document is reviewed, select Save to have the document saved to the case or Save To Linked to save to the case and its linked cases.
- Select Reject to return the document to the Mail Center Management screen.
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