Why Doesn't the Dropdown Arrow Show on the Settlement Fees Section on the Settlement Tab?

The dropdown arrow does not appear on the fee section of the Settlement Tab of a case because it is still in an Intake case status. To fix this, update the case status to any of our retained statuses.

• Locate the case status bar at the upper right-hand corner of a case.
• Click the case status bar, search or scroll to select the next case status.

• The case status bar will be green if the case is in an open status or red if the case is in a closed status.

To learn more about case status types, check out this article.