How to select your firm's texting number.
- Navigate to the
Icon in the top right corner of your account and select Account Settings.
- Scroll down to the Additional Features section and find the Client Texting integration.
- Click Manage.
- A pop-up window will appear.
- Type in desired area code.
- Click Next.
- Select the number you wish to make your permanent text number.
- If no numbers match your selected criteria, click Prev and try an alternate area code.
- Click Confirm. Note that this number cannot be changed after it is confirmed.
- You have successfully set your text number. This is the number your clients will see when the firm sends text messages.
- NOTE: This can only be done by a firm administrator or a user with the permissions "Administration Settings Page Access" and "User Is Allowed To Access SMS Text Number Selection Wizard".
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