Refresh An E-Signature Request

How to refresh an existing e-signature request. This can be helpful if an E-Signature Request is sent out and the client or next signer does not receive an email prompting them to sign. This will re-send the contract to any party that has not yet signed without having to resend the contract to someone who has already signed.  

• Navigate to the Management Tab on the left-hand side of your dashboard and click on E-Signatures.  

• Select the drop-down arrow in line with the document for which you would like to refresh the request. 
• Select Refresh Request. 

• This will re-trigger the next step in the e-signature request. 
• NOTE: Always have the next required signer in the e-signature process check their Spam folder first if they seem to be missing an email to sign.