How to add a client's insurance information to a case. Most often used if the information was not collected initially.
- Navigate to the Client Tab in the open case.
- Click Add Insurance.
Note: Search the dropdown first so as not to create duplicate contacts.
- If the insurance company you are looking for is not in the drop-down list, click Add.
- Fill in the new insurance contact information.
- Click Save.
- Choose the newly added insurance company from drop-down list.
- Click Save.
- Once an insurance company is saved to the case, corresponding adjuster details can be added.
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