How to delete a client's insurance information. Most beneficial if the client's policy was not active at the time of the incident, or the wrong information was collected initially.
- Navigate to the Client Tab in the open case.
- Scroll to the insurance you want to delete.
- Click the arrow on the right side of the desired insurance’s row.
- Click Delete.
- A pop-up window will appear and remind you that you cannot undo this action.
- If you still want to delete the insurance, click Delete.
- The insurance you deleted will no longer be visible on the Client Tab.
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