Edit Incident Details

How to add or update incident details such as location, time, weather, etc. 

NOTE: Depending on the case type, you may see different fields under incident details.

• Navigate to the Incident Tab in the open case.

• Select the Incident Details header.  

• A pop-up window will appear.
• Edit the desired details.
• Click Save.

• The changes will be reflected on the Incident Tab.