Reset a User's Password

How to change a case worker's password.

• NOTE: This can only be done by a firm administrator.
• Navigate to the  Icon in the top right corner of your account.
• Select Users.

• Locate the user whose password needs reset by using the search box or scrolling.
• Click the arrow at the end of the user row.
• Select Edit Password.

• A pop-up window will appear.
• Type in the new password information.
• Click Save.

• The password will be reset immediately. Please notify the user of the change.
• NOTE: If you are the only firm administrator at the firm, please contact your account manager with CASEpeer.