How to activate Ngage Live Chat
- NOTE: This can only be done by a firm administrator or someone with the administration settings page access advanced permission.
- Navigate to the Icon in the top right corner of your account and select Account Settings.
- Locate the Settings heading and click on the dropdown arrow to the far right. Select Edit.
- Toggle the setting for Leads to ON.
- Scroll down to the Integration section and find the Ngage Live Chat integration.
- Click the Activate button under Ngage Live Chat.
- Click View Key and a popup will appear with the token number.
- Click Copy to Clipboard to copy and send the token number to your Ngage Live Chat representative.
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