Here's how to add a cost to an existing unpaid cost or new cost.
Add a Cost Code to an unpaid cost that has already been added to a case.
- Navigate to the Costs Tab of a case.
- Click on the dropdown arrow aligned with the existing cost.
- Select Edit Unpaid Cost, a cost code can not be added to a paid cost.
Add a Cost Code to a new cost.
- Click Add Cost.
- A pop-up window will appear.
- Select the Contact Type.
- Click Next.
- The Add Cost or Edit Cost pop-up window will appear.
- Fill in the Contact, Amount, Invoice, Priority Level, and Cost Code.
- Click Save.
- The Cost Code will now display for the cost in the Cost Code column of the Costs Tab.
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