Kenect Integration Features

Here are the benefits of using the Kenect Integration.

• Client contacts will sync from CASEpeer to Kenect automatically, with Kenect handling the synchronization process.
• Kenect conversations are automatically logged in CASEpeer, ensuring that all interactions are recorded in the Case Notes.
• You have the capability to push leads from the Kenect widget into CASEpeer, making them accessible in the Management Leads section.
• You can create messaging triggers in Kenect based on specific case statuses in CASEpeer. These automated messages can be configured to send when a case transitions into a retained or closed status.