How to merge duplicate contacts in CASEpeer. This is important to track accurate case history.
- NOTE: This can only be done by a firm administrator or a user with the Merge Contacts Page Access advanced permission.
- Navigate to the Icon in the top right corner of your account and select Contact Merging.
- A pop-up will appear.
- Select the contact type of the contacts you are trying to merge.
- Click Next.
- Select the main contact.
- Select the duplicate contact.
- Click Merge.
- A confirmation page will pop up with a preview of the contact the addresses.
- Click Yes.
- The contact will be merged, all cases will show under the contact.
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