How to create a New Linked Case from a pre-existing case.
- Navigate to any tab of a case.
- Select the dark green arrow to the right of the case status.
- Select Create Linked Case.
- A pop-up window will appear asking if the linked client has the same contact information as the previous client.
- Select Yes or No.
- A new case form will appear, prepopulated with the linked client’s contact info if clicked Yes.
- Fill out case information.
- Click Save.
- The name of the linked case is on every tab below the case index information.
- NOTE: The new linked case will be linked to all cases already linked to the active file.
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