Throughout the case, there are envelopes next to contacts such as the client, adjusters, and health providers. These are menus for auto-generating template letters from CASEpeer.
- Click the envelope to unfold the drop-down menu.
- If you click the envelope but see no options, there are no corresponding template letters uploaded for that contact.
- Click on the title of the document you want to generate.
- The generated letter will autosave to the case's connected OneDrive folder and open in Word. Send out the letter through your preferred method.
- NOTE: If the letter is not an option, talk to your firm administrators. New templates can be uploaded under Template Management. Permissions for this page are managed by your firm administrator.
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