Reset a Case Password

Reset the case password on a password-protected case. 

NOTE: This can only be done by firm administrators and those with the User Can Manage Case Password Protection permission. 

• Navigate to the case you need to reset the password for. 
• Click the dark green dropdown in the top right corner of the case and select Reset Case Password. 

• A pop-up window will appear. Input the new password and click Save.

• The password to access the case is now updated.