How to activate Records on Time on a case. Once this is complete, records can be requested with ROT.
- Navigate to the Medical Treatment Tab of the case.
- Click Activate ROT at the top of the page.
- A pop-up window will appear.
- Upload the client's signed HIPAA form and click Save.
- NOTE: You must have the following fields filled out within the case for the HIPAA upload to save properly:
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First Name
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Last Name
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Date of Birth
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SSN
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Address - a. Address 1, city, state, zip
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Phone
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DOL
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Injury
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- Upload the client's Photo ID.
- Once your HIPAA and the client's Photo ID are uploaded and saved, you can request records.
- If the HIPAA form needs to be updated for any reason, click Update ROT to upload a new one.
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