Texting FAQs
- Why is my area code not available when activating texting?
- Can CASEpeer Text International Numbers?
- Can I Take the Texting Phone Number With Me If I Leave CASEpeer?
- Can Text Save to Case Notes?
- How does Texting Work if a Client Changes Their Number?
- Does Clearing a Text Notification Remove It For Another Case Worker?
- Will I Still Get Text Notifications When A Case Is Marked As Closed?
- Can I Get Notified of New Texts From Clients If I Am Not Assigned to the Case?
- Can We Send Out Mass Texts to Clients?
- How to Text a Client with Multiple Cases?
- How to Have Incoming Client Texts Arrive in the New Case Rather than the Closed Case
- Does Text History Remain if a Client's Number Changes?
- How Do I Opt a Client Back in to Text If They Opt-Out?
- What Does the Red Dot on the Phone Icon Indicate?
- Can Clients Send Pictures via Text?
- Who Gets the Notifications When a Client Texts Back to a Message Sent From CASEpeer?
- What Happens if a Client Calls the Number Set as Your Firm's Text Message Number?