How to search through case notes for specific information.
From any tab of the case
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Navigate to the Case Notes Section on the right-hand side of the screen. If you are using a smaller screen, the notes may be at the bottom of the page.
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Type the desired information in the search bar at the top of the notes.
- The notes will auto-filter based on the details typed.
From the Notes Tab
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Navigate to the Notes Tab of a case.
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Search through notes using the search bar and filters at the top of the page.
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Notes with matching content will automatically filter.
From the Notes Report
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Navigate to the Notes Report.
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Search through notes using the search bar and filters at the top of the page.
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Notes with matching content will automatically filter.
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