How to view or preview the documents that have been uploaded to the case.
- Navigate to the Documents Tab of the case.
- Click the OneDrive section of the Documents Tab.
- Find the document you wish to view.
- Click on the document name or on the grey dropdown arrow in line with the document and select View.
- A pop-up window with the document preview will appear.
- When you are finished viewing, click the X in the right corner of the pop-up window.
NOTE: The OneDrive integration must be activated under account settings.
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